Returns & Exchanges
At Ski Barn, we want to ensure you are fully equipped for your next adventure, which is why we offer a 30-day return policy on all unused gear and apparel. If your equipment doesn't fit or meet your expectations, we are committed to making the exchange process as seamless as possible.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Gear
Securely place the unused items in their original packaging, ensuring all tags, manuals, and protective materials are included.
Attach the Label
Print the prepaid shipping label provided through our portal and affix it clearly to the outside of your return parcel.
Drop Off and Refund
Hand off your package to the designated carrier; once our warehouse inspects the equipment, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing